Privacy Policy

Effective Date: 20th January 2025
At Re:Me Massage & Bodywork, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

By using our website, you consent to the practices described in this policy.

1. Data Controller
The data controller responsible for your personal data is:
Re:Me Massage & Bodywork
Aimee.dow@me.com
+44 7515 918280

2. Personal Data We Collect
We collect personal data when you visit our website, make inquiries, book appointments, or contact us. The types of personal data we may collect include:

• Identification Information: Name, email address, phone number.
• Booking Information: Appointment details, treatment preferences.
• Payment Information: Payment details (if applicable), billing address.
• Health Information: Any medical or health-related details you choose to
  provide for therapeutic purposes (with your explicit consent).
• Website Interaction Data: IP address, browser type, location data (via
  cookies and analytics).

3. How We Use Your Data We use your personal data for the following purposes:

• To provide and manage massage therapy services.
• To process bookings, payments, and communicate with you about
  appointments.
• To respond to your inquiries or requests.
• To send marketing communications (only with your explicit consent).
• To comply with legal obligations and resolve disputes.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Performance of a Contract: To provide massage therapy services and fulfill bookings.
• Consent: For marketing communications and where sensitive personal data (such as health information) is involved.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interests: For administrative purposes, such as improving our website and services.

5. How We Share Your Data
We may share your personal data with third parties in the following cases:

• Service Providers: For example, booking and payment processing platforms or email service providers who assist us in delivering services.
• Legal Obligations: If required by law or to comply with a legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
  We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your data.

7. Your Rights Under GDPR Under the GDPR, you have the following rights regarding your personal data

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data
• Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer it to another service.
• Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
  To exercise any of these rights, please contact us at aimee.dow@me.com

8. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through a prominent notice on our website. The updated Privacy Policy will be effective as of the “Effective Date” listed at the top.

11. Contact Us
If you have any questions or concerns about how we handle your personal data or wish to exercise your rights under GDPR, please contact us:
Re:Me Massage & Bodywork
Aimee.dow@me.com
+44 7515918280
This Privacy Policy is designed to comply with the GDPR, ensuring that your personal data is handled responsibly and transparently.